How to Fix Submission Errors in Gravity Forms Caused by Google Sheets Plugin Conflicts

Issue Background:

On a certification form built with Gravity Forms and Gravity Perks’ Nested Forms feature on a WordPress site, users could fill out the first set of fields but faced submission errors, unexpected page not found, or endless loading when trying to submit additional entries.

The form had previously functioned normally, prompting a review of recent updates, plugin conflicts with Gravity Forms plugin, theme or plugin conflict, and potential environment mismatches on the WordPress form.

Diagnosis & Key Findings:

• reCAPTCHA, WP Rocket, and Imagify were ruled out as causes of submission errors or validation errors. 
• Validated field setup: No form-level misconfiguration, conditional logic issues, or incorrect field setting was found in Gravity Forms plugin settings. 

• Traced issue to GF Google Sheet Connector: The integration had silently failed due to being disconnected—likely triggered by staging environment restrictions, causing plugin conflict and multi-entry Gravity Forms submission issues.

Resolution Steps:

1. Isolated the broken integration:
   Identified GF Google Sheet Connector as the culprit during plugin-by-plugin testing to check for theme or plugin conflict. 

2. Reconnected Google account:
   Reauthenticated the plugin using the correct Google credentials, permissions, and enabled sheet syncing again to resolve form entry submission problems. 

3. Tested with nested entries:
   Ran successful Gravity Forms submissions using the full “Add House” flow to confirm resolution without errors, unexpected submission errors, or page not found issues. 

4. Planned ahead for production:
   Logged the integration as an environment-sensitive plugin to reconnect prior to launch and avoid JavaScript or validation errors on the WordPress form, and ensured proper functionality of Gravity Forms plugin and any custom steps.

Final Outcome:

After restoring the Google Sheets connection, multi-entry Gravity Forms submissions worked as intended without plugin conflicts, errors, or submission issues. The issue was contained to the staging environment, allowing the client to move forward confidently with their site launch. 

Form not submitting? Not sure which plugin is breaking it?

Integriti Studio can help debug third-party integration conflicts and restore your Gravity Forms workflow—no submission left behind.

 

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Frequently Asked Questions (How to Fix Submission Errors in Gravity Forms Caused by Google Sheets Plugin Conflicts)

How to connect gravity forms to Google Sheets?

To connect Gravity Forms to Google Sheets, install a Google Sheets integration plugin or use a service like Zapier. Authenticate your Google account, select the target spreadsheet, map form fields to sheet columns, and enable automatic syncing. Test submissions to ensure data transfers correctly.

How to fix Google Form error?

To fix a Google Form error, first refresh the page and clear your browser cache. Check your internet connection and ensure you are logged into the correct Google account. Verify form settings, remove conflicting add-ons, and try using a different browser. If needed, duplicate the form and test again.

Why is my Google Form not submitting?

Your Google Form may not submit due to browser issues, slow internet, or conflicting extensions. Check that required fields are filled, the form isn’t restricted by account permissions, and your Google account is active. Clearing cache or trying a different browser often resolves the problem.

Why are my Gravity Forms submissions failing after connecting Google Sheets?

Submission errors often occur when the Google Sheets integration plugin conflicts with Gravity Forms. This can happen due to plugin updates, API authentication issues, or incompatible versions between the two plugins.