Issue Overview
The store owner requested a full review after reports of:
- Printful-related backend errors (despite now using Printify)
- Confusing shipping settings
- Poor cart feedback after item addition
- Inconsistent user guidance for shipping vs. pickup
What We Found
⚠️ Legacy Plugin Conflicts
Old Printful plugins and settings caused backend errors—even for products now powered by Printify, affecting WooCommerce checkout reliability.
Shipping Class Gaps
Some Printify items didn’t have the right “shippable” shipping class, breaking fulfillment flows and ecommerce checkout process.
Limited Pickup Clarity
Local pickup was Florida-only, but the checkout page and product page didn’t clearly communicate pickup location or local pickup options to the shopper.
Cart Feedback Missing
Add-to-cart action just refreshed the page—no cart toggle, no confirmation, no prompt to continue, affecting smooth shopping experience and increasing cart abandonment risk.
Fixes & Testing
- Ran real test orders: one shipped via Printify, one marked for local pickup
- Applied a one-time coupon to simulate checkout without disrupting analytics
- Flagged products missing correct shipping classes
- Recommended design tweaks for:
- Address change visibility
- Cart behavior (toggle or redirect after adding)
- Clear shipping/pickup messages during checkout
Outcome
With real-world testing and strategic UX fixes, the store now:
- Handles Printify orders reliably
- Guides users smoothly between shipping and pickup
- Prevents backend errors from outdated configurations
- Improves cart flow and encourages checkout
Need Checkout Help?
Integriti Studio can streamline your WooCommerce store for better shipping, dropshipping, local pickup in WooCommerce, and conversion optimization, including checkout improvements, customization, and offering local pickup options for many store owners.
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