Summary
A WooCommerce store on WordPress experienced a critical backend crash due to a failed database migration in the Shipping & Tax plugin, along with outdated Stripe checkout settings that affected the checkout page and payment gateway flow. Automated tax calculation was also limited to Virginia, impacting the overall checkout process. Integriti Studio diagnosed and resolved these WooCommerce checkout issues, restoring a stable, compliant WooCommerce store and improving the checkout experience.
Issue Overview
The WooCommerce site faced three major checkout problems affecting order processing and failed payments:
- A stuck database migration from the WooCommerce Shipping & Tax plugin triggered a critical error message in the system status, blocking admin access.
- Stripe was still using the legacy Stripe checkout experience instead of the modern WooCommerce Stripe checkout flow.
- Automated sales tax and tax rate calculation only worked for Virginia due to misconfigured tax settings and services connection.
What We Found
🚨 Migration failure
The WooCommerce Shipping plugin’s database migration was stuck, causing plugin conflicts and preventing access to order details and failed orders in WooCommerce admin.
🧾 Outdated checkout
Stripe checkout settings were tied to an older payment method version, affecting the checkout flow and overall WooCommerce payment performance.
🧮 Limited tax coverage
Automated tax calculation via WooCommerce Services and Jetpack was misconfigured, so taxes weren’t dynamically calculated beyond VA.
What We Fixed
✅ Restored access with patch
We temporarily bypassed the error using WooCommerce troubleshooting tools to access the dashboard. A plugin update later resolved the migration issue without downtime.
✅ Upgraded Stripe checkout
Enabled the modern Stripe checkout interface within WooCommerce settings and tested the checkout process in sandbox mode to ensure smooth checkout and order confirmation.
✅ Expanded tax calculation
Verified Jetpack and WooCommerce Services were active, enabled automated taxes, configured tax settings, and activated geolocation for accurate tax calculation across multiple states.
Result
The WooCommerce storefront now runs smoothly with:
- A resolved database migration and healthy WooCommerce system status
- Modernized Stripe checkout and optimized checkout page
- Correct automated tax handling and tax calculation for nationwide sales
Struggling with WooCommerce plugin errors, checkout problems, or payment gateway issues?
Let Integriti Studio help you fix WooCommerce checkout errors, troubleshoot plugin conflicts, modernize Stripe checkout, and optimize your tax setup. Let’s stabilize your WooCommerce checkout flow and improve your store’s performance.