Summary:
After launch, a WordPress site built using the Divi theme showed unexpected mobile display issues across different devices, including tablets and varying screen sizes—ranging from broken navigation to layout inconsistencies in Divi layouts. Integriti Studio conducted a full mobile audit, diagnosed Divi preview vs live output differences, cleared cache layers, and implemented responsive design fixes using CSS and custom CSS for a clean, optimized mobile experience.
Issue Background
Post-launch testing on mobile devices revealed multiple layout and display issues in Divi:
- Cropped or misaligned navigation header in mobile view
- Missing icons in the mobile menu due to visibility and style conflicts
- Uneven spacing, font rendering problems, and inconsistent font sizes across modules
- Mid-word line breaks in headings affecting user experience
- Unwanted play button overlay appearing on the homepage image in mobile view
- Layout problems in team member modules caused by inconsistent image sizes and missing responsive fallbacks
Though everything appeared correct in Divi Builder preview and Divi preview mode on desktop, the live Divi website output differed—especially across mobile and tablet screen sizes and different browsers.
Diagnosis
After testing across different devices and browsers, the following issues were identified:
- The Divi Builder preview mismatch was caused by mobile-specific CSS overrides, media queries, and caching discrepancies
- Global typography and font rules were not consistently applied across Divi layouts and templates
- Custom layouts lacked responsive design fallbacks for images, modules, and content blocks on smaller screen sizes
- Cache and loading behavior from plugins and built-in optimization features caused preview inconsistencies
Resolution Steps
Cache Flush + Live Domain Verification
Confirmed testing on the correct WordPress website URL, cleared all cache layers, including plugin cache, browser cache, and server-side caching, and verified results in incognito mode.
Navigation + Icon Repairs
Applied targeted CSS and custom CSS fixes to navigation height, spacing, header visibility, and mobile menu icon display to resolve broken or distorted layouts.
Typography Cleanup
Enforced global font and style rules using Divi Theme Options, the style.css file, and supplemental CSS overrides to ensure consistency across mobile, tablet, and desktop devices.
Hero Overlay Removal
Disabled the unwanted play button overlay on mobile devices to align mobile display with the desktop experience and improve performance and user experience.
Team Section Alignment
Normalized image aspect ratios, adjusted module spacing, and equalized text block heights to fix layout shifts across team member profiles and across all devices.
Final Outcome
With all mobile layout issues resolved, the Divi site now delivers a fully responsive, consistent experience across mobile devices, tablets, and desktop screen sizes. The fixes ensure that what’s built in Divi Builder preview matches the live output—improving usability, responsive behavior, and overall SEO performance.
Launching a site and seeing mobile bugs or Divi preview issues?
Integriti Studio helps you diagnose issues, resolve mobile display problems, optimize Divi layouts, and close the gap between preview and reality using mobile-first audits and responsive fixes that stick.
👉 Book a Mobile Health Check