Issue Overview
You reorder posts in the WordPress dashboard using drag-and-drop, manual values, or a custom post type order. But on the front end, Toolset Views sometimes renders posts in a different sort order—or seemingly random. This often happens when Toolset Views doesn’t use the menu_order field in its display logic or when a shortcode parameter overrides the intended sort.
What We Found
✅ Menu Order Set Correctly
In the backend, post order values were saved correctly using drag-and-drop and post order settings for custom post types.
⚙️ View Settings Misconfigured
The Toolset View responsible for rendering the custom post type template or archive was still ordering by post date instead of post order (menu_order).
Filters Overriding Order
Some Views had shortcode parameters or custom filters that unintentionally overrode the Toolset sort order, affecting frontend display and dashboard hierarchy.
Possible Theme Interference
In a few WordPress sites, pre_get_posts or theme functions altered the expected order in templates or the front end, affecting navigation and grid display.
What We Did
Updated the Toolset View
Changed the View’s “Ordering” setting to use Post order (menu_order) to control sort order.
Tested Frontend Output
Verified that the new order reflected exactly as defined in the backend, including dropdowns, grids, and archive pages.
Disabled Interfering Filters
Temporarily disabled theme or plugin filters to confirm Toolset functionality and avoid bugs affecting search results or post type integration.
Offered WP_Query Fallback
Provided an optional custom query snippet for clients preferring full control over ascendant or descendant order on pages where the view is used.
Final Outcome
Post ordering now matches the intended backend sequence, giving the client full control over layout hierarchy—essential for team directories, service lists, resource grids, and front-end design consistency.
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